Questions

FAQ

Short answers, no runaround.

Is there a free version?

There isn't a free forever plan, but you get the full app free for 7 days — no card, no limits, no locked features. Everything is included during the trial: daily nudges, Brain Dump → Today's list, Break It Down, the Just Start timer, Time Horizons, the Reset Room, all eight tones, points, goals, rewards, email nudges, and Brain School. It's the best way to find out if Nudge actually works for your brain before you pay anything.

How much is it, and what happens after the trial?

$6.99 CAD/mo (about $4.99 USD) or $42 CAD/yr (about $29.99 USD) — plus applicable taxes, worked out at checkout from your billing address — after your 7 free days. You don't need a card to start the trial, so if you decide it's not for you there's nothing to cancel. If you don't subscribe when the trial ends, the app locks with a friendly screen — nothing is deleted, and everything comes straight back if you join later.

How do nudges reach me?

Two ways: a push notification on your phone or computer, and email — you choose either, both, or neither. Both go out at the time of day you pick, in your own timezone. There's a daily prompt nudge, optional task reminders for tasks you gave a remind-me time, and optional goal check-ins, all set in Settings → Notifications. If you're on an iPhone or iPad there's one extra step before push works — see the next question.

Why do I have to add Nudge to my Home Screen to get notifications on my iPhone?

Short version: on an iPhone or iPad, Apple only lets a website send you notifications once that site is sitting on your Home Screen like a proper app. In a Safari tab it can't, no matter what any switch says. That's Apple's rule for every website, not something we chose or something we can work around — and honestly, it's a reasonable line for them to draw. It's just an annoying one to be on the wrong side of.

Here's the whole thing, and it takes about fifteen seconds:

Open Nudge in Safari (Chrome and Firefox on an iPhone are Safari wearing a hat, so this bit doesn't change).
Tap the Share button — the square with the arrow coming out of the top.
Scroll down the list and tap Add to Home Screen, then Add.
Close Safari. Open Nudge from the new icon on your Home Screen.
Go to Settings → Notifications and turn push on there.

That last step catches people out. If you'd already allowed notifications in Safari, the installed app doesn't inherit it — as far as your phone is concerned it's meeting Nudge for the first time, so it'll ask you again. Nothing has gone wrong. Say yes again and you're done.

Android and computers don't need any of this. Just turn push on in Settings and your browser will ask you there and then.

And if you'd rather not install anything: don't. Email reminders keep working exactly as they always have, and every other part of Nudge — your tasks, Break It Down, the Reset Room, all of it — is completely unaffected. You lose the buzz in your pocket, nothing else.

How do I stop the nudges?

Two ways, both instant and guilt-free: flip the master switch off in Settings, or tap the unsubscribe link at the bottom of any nudge email. You can also turn off individual types (daily prompt, task reminders, goal check-ins) and keep the rest. Account emails like password resets always still get through.

Will Nudge nag me if I miss a day?

No. Missing a day is not a failure state. We don't do streak shaming, red badges, or "you've been away" guilt mail.

How do I cancel?

One button in Settings. No phone call, no retention maze. You keep full access until the end of the period you already paid for, then the app locks — your data stays put. You can also switch monthly → annual from Settings, prorated.

Do you do refunds?

No — payments are final and we don't issue refunds. That's exactly why every account starts with a 7-day free trial: you get the whole thing before paying anything. Cancel any time to stop future charges; access runs to the end of the paid period. Exceptions only where the law requires them. Details in the Refund Policy.

What do you do with my data?

We store your account, your tasks/prompts, and your settings so the app works. We don't sell it, we don't run ad trackers, and your brain dumps aren't used to train anyone's model. Full detail in the privacy policy.

How do I delete my account?

Settings → Delete my account. It asks you to confirm, then removes your account, tasks, steps, prompts, goals, rewards and settings. It's permanent and we can't undo it. Deleting also cancels any subscription or trial immediately — billing stops right away, and there's no refund for time you've already paid for. If you only want the charges to stop, cancel in the billing portal instead: you keep your data and your access until the period you've paid for ends.

Is Nudge medical treatment?

Nope. It's a supportive tool built with ADHD brains in mind — not therapy, diagnosis, or medical advice.

Something's broken / I have an idea.

Email hello@usenudge.fun. A real human reads it.